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Terms Conditions for Your cace365 Account

These terms set out what you agree to when you open and use a cace365 account. Access and eligibility depend on your local law and the region you are in — read these conditions before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessOne account per personSubject to change with notice

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REACH US DIRECTLY

Contact Us About These Terms

Team online

Live Chat

Open the chat window from your account dashboard. Our support team can clarify any term, walk through a wallet query, or flag an account concern in real time.

Email Support

Write to our support address for detailed questions about these terms, account eligibility, or a bKash, Nagad, or Rocket transaction you want reviewed.

Help Centre

The Help Centre covers common questions about account rules, wallet conditions, and what to do if you believe a term has been applied incorrectly to your account.

What These Terms Actually Cover

cace365 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on cace365, you confirm that you meet the eligibility requirements for your region and that you accept these terms in full. We reserve the right to suspend or close any account that breaches these conditions, including accounts found to hold duplicate registrations

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or to have provided false details at sign-up. Wallet transactions made through bKash, Nagad, or Rocket are subject to both these terms and the rules of the respective payment provider. If a deposit or withdrawal is disputed, we will review the transaction record tied to your
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account wallet before any resolution is applied. Availability of our platform depends on local law in Bangladesh and other eligible regions — we do not represent that access is lawful in every jurisdiction. These terms are updated from time to time; continued use of your account
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after a change is posted means you accept the revised version. If any section of these terms is found unenforceable, the remaining sections stay in effect. For questions about how a specific term applies to your account, reach our support team through the contact paths listed
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on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

How We Apply These Terms to Your Account

Account Security Your account is protected with OTP verification on login. If we detect unusual access, we may temporarily hold the account and ask you to re-verify before any wallet action clears.

Data Retention We keep account and transaction records for as long as required by applicable rules in your region. You can request a summary of your account data by contacting support directly.

Term Changes When we update these terms, we post the revised version with a change date. Your continued use of the account after that date means you accept the update — no separate signature needed.

Dispute Process If you believe a term was applied incorrectly — for example, on a Nagad or Rocket withdrawal — raise it with support and we will review the transaction record and respond in writing.

Common Questions About These Terms

These terms apply to anyone who opens or uses a cace365 account. Eligibility depends on your local law and the region you are accessing from — check that access is permitted where you are.

We can update these terms at any time. When we do, the revised version is posted with a change date. Continuing to use your account after that date means you accept the new terms.

We may suspend or permanently close an account that breaches these conditions. This includes duplicate accounts, false registration details, or misuse of bKash, Nagad, or Rocket wallet features.

Deposits and withdrawals via bKash, Nagad, or Rocket are covered by both these terms and each provider's own rules. In a dispute, we review the transaction record on your account wallet first.

Contact our support team directly and ask for an account data summary. We retain records for as long as required under applicable regional rules and will respond to your request in writing.

If any section is found unenforceable under local law, that section alone is set aside. The rest of these terms continue to apply to your account without interruption.

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